• Fully automated trading
  • Safe and fast
  • Double swallow goods Baopei
  • Online customer support
Q:Frequently Asked Questions
A:Here the followings are the most frequently asked questions, now we've placed them here for you that could solve your frequent question.if you have more Quetions which are not in the List,you could directly asked the Livechat for Help!
Q:How Do I Place An Order On EpicCsgo.com?
A:In the HomePage your could which diretory you want,Pistol,Rifles,SMGs,Heavy,Knives or Keys&Cases.Then you could specific In Game Weapon,for instance AK-47,AWP,or else.Then Click it and you will be redirected to the skins page of the specific weapon,there you could know the Price of the skin,if you like that skin you could Add to Cart,and Check Out Via Paypal/Credit Card/Moneybookers/Webmoney,etc. Complete your profile and steam TradeURL and so on. This step would help our delivery to be in time and we will contact you if necessary.
Q:How Do I Buy With A Credit Card?
A:There are several ways to pay with a card directly. If you do not have a Paypal account, choose the Paypal/Direct Card payment method, and then at Checkout, select the option "I don't have a Paypal account". You will be able to pay with the card without signing up or signing into Paypal. If you do have a Paypal account, simply sign into your Paypal and select the card from you payment sources. If it is a new card, add it onto your Paypal Profile.
Q:How To Trade CS:GO Skins?
A:When you finish order,please wait for steam friend add,we will send you as gift.
Q:What Is Your Refund Policy?
A:EpicCsGo respect our customers' decision. if you want to get a refund before delivery, please contact our Live chat, we will help you complete it!
A:When placing larger orders on our website, we may request additional documentation, including your payment activity, proof of identity, and other verification methods, to ensure that the transaction is authorized by the account holder. If you are unable to provide the requested information, we may refund your order. We reserve the right to refuse business to any user, at any time, for any reason.
Q:Make Sure Your Steam Guard Is Enabled.?
A:We require Steam Guard to be enabled for 15 days to help protect your items and Steam Wallet funds from being misused by someone who may have illicitly obtained your password. If you have not had Steam Guard enabled for 15 days, you will be unable to trade or use the Community Market. Accounts that currently have Steam Guard disabled will be unable to trade and use the Community Market.